ISO International Standards impact everyone, everywhere. On iso.org, ISO notes, “ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.” ISO also offers the following as ISO 9001:2015’s benefits over the 2008 version: Puts greater emphasis on leadership engagement Helps address organizational risks and opportunities in a structured manner Uses simplified language and a common structure and terms, which are particularly helpful to organizations using multiple management systems,

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